Tracking order

How to Track Your Order

At RunaChic, we make it easy for you to track your women's fashion order every step of the way. Here's how our order tracking process works:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details and estimated delivery timeline.
  2. Processing: Your order is prepared for shipment (typically within 1-2 business days).
  3. Shipping Notification: When your package ships, you'll receive an email with your tracking number and carrier information.
  4. In Transit: Use your tracking number to monitor your package's journey to you.
  5. Delivery: Your stylish new women's clothing arrives at your doorstep!

Tracking Your Package

You can track your RunaChic order through our website or directly with the shipping carrier. We recommend using the following reliable third-party tracking service for comprehensive package tracking across multiple carriers:

17Track - Global Package Tracking

17Track supports tracking for over 500 carriers worldwide, including all major logistics providers we use at RunaChic.

How to use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view real-time updates on your package's location and estimated delivery date

17Track also offers mobile apps for iOS and Android for convenient tracking on the go.

Common Tracking Questions

When will I receive my tracking number?

Tracking numbers are typically provided within 1-3 business days after your order is placed, once your package has been processed and shipped.

Why isn't my tracking information updating?

Some carriers may take 24-48 hours to update their tracking systems. If you don't see updates after 2 business days, please contact our customer service team.

What if my package shows as delivered but I haven't received it?

First check with neighbors or your building management. If still missing, contact us immediately so we can investigate with the carrier.

Need Help With Your Order?

If you're experiencing any issues tracking your RunaChic order or have questions about your shipment, our customer service team is happy to assist you. Please have your order number ready when contacting us for faster service.